Safety Rules

  • All Inflatables & game equipment must be supervised by an adult at all times.
  • Riders must remove footwear, jewelry, glasses, pins, and other sharp or pointy objects and pocket contents.
  • No FOOD, SILLY STRING, GLITTER, TOYS, BALLOONS, SHARP OBJECTS, PETS/ANIMALS, or STICKY OBJECTS allowed in the units.
  • Individuals with muscular-skeletal disabilities, head, neck, or other injuries are not allowed to ride.  Pregnant women and small infants are not permitted to ride at any time.
  • No fighting, flipping, wrestling or extreme horseplay allowed in or around unit.
  • No climbing or hanging on the side walls, netting or roof of unit.
  • In case of rain, high winds, or extreme weather all riders must exit the unit and the unit turned off and blower covered for safety.  Always place safety first.
  • In case of power failure, all riders should exit unit immediately.
  • Unit must be anchored and properly secured prior to use.
  • No one is allowed in the unit while it is being installed or deflated.
  • No bouncing or playing close to the doorway of the unit.
  • Riders should be grouped by related ages and size.
  • Recommended weight limits vary by unit but generally no person over 150 pounds allowed inside bounce house units. Large slides limits also vary but generally can accommodate persons up to 275 pounds.
  • Bounce House Units capacities vary but should never exceed recommended allowance. Average recommended limits for 15×15 unit:  Children 8 & younger is 10 riders, Children 8 – 12 is 8 riders, and Teens 12 – 15 is 4 riders.
  • EZ Rentalz must have safe and accessible access to setup location and at setup location (i.e hills, slopes, muddy, pet waste, ant piles)
  • All items (except tents & inflatables) are curbside/driveway delivery (No transport inside house, elevators, up or down hills, stairs or steps unless pre arranged)
  • Recommended weight limit for all chairs is 250lbs. Chair capacity should never exceed the recommended allowance.
  • All tables and chairs are to be broken down, stacked up, and placed in front of the home/venue for pick up after use. If failed to do so by the customer, a breakdown fee will be added to the customers invoice to include $3.00 per table and $2.00 per chair.
  • If customers are paying for set up and break down of tables and chairs, all trash is to be removed from all tables and chairs are to be placed back at the tables after the event. Chairs and tables cannot be throughout the venue, yard, etc. If the EZ Rentalz Team have to remove trash from tables or hunt for chairs and tables throughout venues/yards, an additional fee of $100.00 will be added to the customers invoice.  
  • Tents & inflatable deliveries are up to 50ft but the closest access point must be provided. Any deliveries up or down stairs, hills, steps or over 50ft will incur additional charges or order be voided.
  • Upon arrival, the Customer is responsible for informing the installation team of ANY UNDERGROUND UTILITIES (e.g. PHONE LINES, GAS LINES, CABLES LINES, SEPTIC SYSTEM ,etc.) if tents or any inflatables plan to be staked into the ground. It is the customers responsibility to mark or have the location marked by the Utility Company.  Please download EZ Rentalz rental agreement for the full details regarding this before your scheduled delivery take place.
  • Customer is responsible for making EZ Rentalz,LLC aware of any access issues such as, hills, rocks, basement lots, elevato, etc..
  • Setup fees are for normal setup. Setups involving stairs, elevators, hills or distance over 25ft (50ft for inflatables) will incur additional charges or order will be voided.

Rental Policies

  • Prices are subject to change without notice. Deposit is required to secure pricing/reservation. Written estimates are subject to availability and only valid until close of business of the date provided. Any changes/downside of order from original estimate may change or void any discounts.
  • EZ Rentalz, LLC reserves the right to cancel or refuse to complete any event that is unsafe, has the potential to damage equipment or cause harm to individuals. There will be no refund of deposit for any event deemed unsafe.
  • Customers must provide access for delivery as close as possible to drop site. All items not secured for setup will be curbside delivery. EZ Rentalz will not deliver any items inside of a house/building including garages without setup fees being paid. All items must be returned to drop site/location for pickup or customer will be charged fees.
  • Customer will be provided a 2 hour delivery window which is an estimated time for delivery. Customer must be available the full delivery window and ready for delivery once we arrive. Due to schedule and workload delays of 15 minutes or more may be accessed extra fees or delivery may aborted and driver departs.
  • If customer or representative is not at delivery site drivers will wait for 15 minutes and may depart anytime afterwards if customer is a no show. No refunds will be given.
  • Customers are responsible for securing all licenses, permits, access codes/keys and permissions required for use and installation of equipment.
  • All linens should be returned dry and shaken. No glitter or wax should be used on linens. Any lost or damage from wax, permanent markers, non removable stain, tears or holes will result in replace charges. Rental price will not be applied toward any damage or replace charges. 
  • A trip fee or restocking fee will be charged for all cancellations or downsizing after the cancellation period (See cancellation policy)
  • A return check fee of $25 will be added to all returned checks.
  • Customers submittable of deposit constitutes agreement with all rental terms.
ez_rentalz_rental_agreement.pdf
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Cancellation Policies

  •  All special order items (linens, custom decorations, etc.) are NON- REFUNDABLE. Delivered cancellations made after arrival on site will be subject to full payment.
  • Tent reservations requires a $100- $500 NON REFUNDABLE deposit. 
  • ALL TENT DEPOSITS ARE NONREFUNDABLE. IF A TENT IS REMOVED FROM YOUR ORDER, THE TENT DEPOSIT WILL NOT GO TOWARDS YOUR REMAINING BALANCE.
  • Table and chair order deposits are NON- REFUNDABLE. 
  • LARGE ORDERS OF TABLES AND CHAIRS WILL BE CHARGED A 50% RESTOCKING FEE IF CUSTOMER CANCELS ORDER.
  • Inflatables-  Deposits are NON-REFUNDABLE. Weather cancellation must be made before 3pm the day prior to the reservation/scheduled delivery and supported by 35% chance of rain forecast on www.weather.com to receive a full refund. Weather Cancellations made after 3pm period will be charged the greater of 50% of total $75.00.  Once equipment setup begins, client is responsible for full payment. We will not set up equipment in rain, high winds, snow, muddy conditions, lighting storms, unsafe conditions, temperatures below 45 degrees F or over 100 degrees F.
  • Tent permit fees, credit card fees, event planning service fee and special order items fees are all NON-REFUNDABLE.
  • ​ALL DEPOSITS ARE NON-REFUNDABLE